Welcome to our Gift Cards FAQ page! Whether you already have a gift card or have questions about purchasing one, this page has all the information you need.

Important Notice Regarding Gift Cards

Can I still buy e-gift cards on FordMerchandise.com?

Starting June 23, 2025, there will be a pause on gift card purchases on our merchandise website. This means:

• New e-gift cards cannot be purchased after this date.
• Existing gift cards will still be valid and can be redeemed as usual during checkout.

If this policy changes or e-gift cards become available again in the future, we will update this information promptly.

For Current Gift Card Owners

How do I redeem my gift card? To use your gift card during checkout:

1. Add your items to the cart and proceed to the Checkout page.

2. Fill out your shipping address first.

3. On the right-hand side, above the order subtotal, you will find a field labeled "Enter Your Gift Card Number".

Enter your gift card number in this field and the amount will be applied to your order Need More Help?

If you have any other questions about gift cards or require assistance, please contact our customer service team via email at fordmerch@ere-sri.com or call 844-408-2430.